Why can’t I enter my hours on DDR?
There are several reasons you might not be able to enter your hours on DDReports. A window should pop up giving you an idea of which reason it may be. Possible reasons could include: your client’s authorization has expired and a new auth is not in yet; you are trying to enter a shift that would put you over the client’s weekly allotment of that service; the shift you are trying to enter would put you over your weekly max of workable hours; or your shift may overlap with another shift already entered (by you or another provider). If in doubt, call your Area Manager.