What is an Attendant Care Monitoring visit and why do I have to do it?
An ATC Monitoring visit is required by DDD to ensure the individual’s needs are being met properly. It is a simple, brief visit lasting 10 – 15 minutes. Our monitor will arrange a time to visit your home when the member, the guardian, and the provider will all be present. The monitor observes while the provider demonstrates a simple, non-intrusive service that is part of ATC such as giving a snack, brushing hair, or tying the member’s shoes. The monitor will then ask you, the guardian, a few basic questions to make sure you are satisfied with the care and know whom to contact if a need arises.