May I have more than one provider?
Yes, as long as they are working different shifts.
For example, you may have one provider work during the week and another on the weekends, or perhaps one in the morning and another in the afternoons. As long as the work provided fits within the scope of the member ISP, having two providers can be beneficial. Unfortunately, we cannot expect providers to be available on demand outside of scheduled shifts. While they may be contacted to cover shifts that are not part of their regular work schedule, they are not obligated to cover the requested shift. Should a member need service during a time that your regular providers are unavailable, please contact your Area Manager to request a temporary, fill-in provider.